Public Notice Regarding Sanitation services and fees
Collection Changes Coming Soon
Dear Fernandina Beach Resident,
Effective January 15, 2024, your trash collection is changing to
once-a-week collection. The monthly fee will be $27.68 for a single
family home. At the beginning of January, you will
receive an informational brochure attached to your trash cart.
Your NEW collection day will be included in the brochure.
Your recycling day will not change.
Bulk waste will continue to be collected on Wednesdays,
and WM will collect up-to 3 cubic yards each week.
Proper cart placement for automated collection -
remember to place your carts at least 3 feet apart and 3 feet
away from any obstacles (trees, cars, mailboxes, etc.) to allow
the automatic arm to lift and empty the carts. Place wheels
of cart toward house.
Stay in the Know by following the City of Fernandina Beach
Government Facebook page, and sign-up for their Notify Me
communication platform at www.fbfl.us
Sanitation Commercial Customers
As part of the new contract between WM & City of Fernandina Beach, WM is assuming billing responsibilities for commercial accounts. Beginning in January 2024, commercial customers will pay WM directly and will no longer see a solid waste charge on your City utility bill. Commercial customers will be required to setup Automatic Draft payments and Paperless billing. Info on how to enroll in My WM will be included in your first WM invoice.
You will receive your first invoice from WM at the end of Dec. This invoice will include prorated services for Jan. 1st – Jan. 14th at your current rate and for services Jan 15th – Jan. 31st at the new WM rate. Rate schedule provided upon request.
Love Your Neighbor Donation Program
Call our office at (904) 310-3400 to ask a Customer Service Specialist for more information or simply complete the Donation Application and return it via email, fax, mail, or in person. For assistance with your utility bill, please call The Salvation Army at (904) 321-0435. They also have a number of programs available to individuals or families in need.
Funds and Contributions
Money donated to the COFB Love Your Neighbor Donation Program stays in the community. All contributions are collected by the City. There are no administrative fees, so all contributions go to the needy for utility assistance.
The City of Fernandina Beach in partnership with The Salvation Army is pleased to present a program designed to provide aid necessary to help local families pay their City utility bills in times of financial hardships. You can sign-up to make a monthly donation of a fixed amount from $1.00 to $5.00 or make a one time donation/pledge of any amount.
Utility Billing DepartmentPhysical Address
1180 S. 5th Street
Fernandina Beach, FL 32034
P. O. Box 16115
Fernandina Beach, FL 32035
Phone: (904) 310-3400Fax: (904) 310-3459Emergency Phone: (904) 310-3400 or (833) 706-5554
Monday - Friday
8:00 a.m. - 4:30 p.m.
Utility Billing Customer Service Email