Visa or MasterCard (Online by clicking "Pay a Bill", in person, or by phone)Effective Oct. 1st, 2021 a Service Fee of 2.5% (minimum $2) will be charged.
Electronic payments - schedule your payment online through your bank or E-Pay service
Automatic withdrawal from a savings or checking account (continuous until canceled)
E-Check (Online by clicking "Pay a Bill", in person, or by phone) - a one-time payment by providing your routing & checking account information with NO service fee. Fees may apply for un-honored or returned checks.
Follow the instructional guide to setup your online account by creating a username and password.
The following steps are necessary for setting up automatic withdrawal payments: Download and complete the Automatic Withdrawal Authorization Form. Include a voided blank check and fax, mail, or submit the form in person to:
Utility Billing Department
1180 S. 5th Street
Fernandina Beach, FL 32034
Ph: (904) 310-3400
Fax: (904) 310-3459